Data / Research

We maintain a database that keeps a detailed record of each of our clients, including his or her housed date, address, and what services he or she is receiving. The database is extensive; besides the basic information such as age and gender, it also includes things such as race, sources of income, medical history, lengths of homelessness, and military history. We conduct supplemental interviews and surveys six months after housing to ensure that the client is doing well.

Since 2011, we have:

  • Housed about 665 individuals and their family members in permanent housing
  • 94% annual retention rate 
  • Approximately 83% of these individuals suffer from behavioral or mental health issues

Our database also includes those on our wait list so that we can easily determine who is next to receive a voucher when one becomes available. The list is arranged by vulnerability score, so that the most chronically homeless and medically vulnerable are always ranked at the top of the list.

At Albuquerque Heading Home, we are committed to creating a sustainable future for our clients. With that end in mind, we track our clients and offer them many follow-up and support services. As a member of the 100,000 Homes Campaign, you can also track our progress at and see how Albuquerque’s program is measuring up to other programs in the country. We are proud to be a part of this movement that has now housed over 50,000 of the nation’s homeless individuals and families! But there is still much work to be done.

Further Reading:

Albuquerque Heading Home Cost Studies

Housing people is a solution to homelessness, it not only keeps people off the streets, but it also helps save the community money. The studies below show that it’s more than 30% cheaper to house someone than it is to leave them homeless. And that this initiative has saved nearly $5 million in taxpayer dollars. The study analyzes the costs before and after the provision of housing for chronically homeless persons in Albuquerque, NM.

View the full 2016 ABQ Heading Home Cost Study

View the 2016 Report in Brief

Download the full 2013 Heading Home Cost Study

Download the 2013 Report in Brief

Effectiveness of Supportive Services for Veteran Families – August 2013

The SSVF program is a new program within VA’s continuum of homeless services. In 2010, the Veterans’ Mental Health and Other Care Improvements Act of 2008 authorized the VA to develop the SSVF program.  The SSVF program’s purpose is to provide grants to private non-profit organizations and consumer cooperatives who will coordinate or provide supportive services to very low-income Veteran families who are occupying permanent housing.

Download Effectiveness of Supportive Services for Veteran Families (SSVF) Program Report FY2012

Community Response to Homelessness – May 2013

In this updated plan, Albuquerque commits to a shared vision to make homelessness in our community rare, short-lived and non-recurring. We continue to believe that Albuquerque has the opportunity to be at the forefront in the effort to end homelessness. This is our call to action to end homelessness in our community. It invites broad participation from citizens, businesses, policy-makers, service providers, law enforcement, government officials, neighborhoods, and community leaders. It calls for better investment of more resources. And it integrates what is already working with what can work and is working in other communities.

Download Community Response to Homelessness

PNM Strategic Learnings – October 2012

Albuquerque Heading Home began in the late fall of 2009. This project, sponsored by PNM, is a summary of some of the lessons learned during the initiative’s first two years.

Download PNM Strategic Learnings 

Housing First Cost Study – August 2011

Our preliminary research, 2011’s Housing First Cost Study, was designed to measure the use and cost of services (arrests, jail bookings, days in jail, emergency shelter use, hospital based emergency room and inpatient medical services, publicly funded alcohol and drug detoxification and treatment services, case management services, ambulance services, etc.) for a one year period before admission and after admission into the Housing First program.

Download Housing First Cost Study

A Place at The Table – July 2010

Three years after the 2007 publication of Feeding Intolerance: Prohibitions on Sharing Food with People Experiencing Homelessness, cities still choose to implement measures that criminalize homelessness and, at times, penalize those who serve homeless persons. These measures, such as anti-camping laws,often target activities homeless people are forced to do in public spaces because of their lack of a home or shelter.

Download A Place at the Table

Opening Doors – June 2010

HUD Secretary Shaun Donovan, HHS Secretary Kathleen Sebelius, VA Secretary Eric K. Shinseki, and Labor Secretary Hilda Solis declared the vision of the Plan to be centered on the belief that “no one should experience homelessness—no one should be without a safe, stable place to call home.” The Plan is focused on four key goals: (1) Finish the job of ending chronic homelessness in five years; (2) Prevent and end homelessness among Veterans in five years; (3) Prevent and end homelessness for families, youth, and children in ten years; and (4) Set a path to ending all types of homelessness.

Download Opening Doors